Learning & Media, scanned 2026-11-04
youtube.com
97/100
Grade A
cookie banner ×1broken element ×1
Done
Find a price
No YouTube Premium link is shown to signed-out visitors, but the side menu's 'YouTube TV' link opens a page with the plan price.
“Sports + News Plan ... $49.99/mo for your first 5 months, then $71.99/mo”
Done
Search for something
Site search for 'how to change a car tire' returned a results page of matching videos.
“How to Change a Tire: A Step-by-Step Guide— Cars.com 2 minutes, 1 second”
Done
Start a purchase or sign-up
YouTube TV's 'Try 21 days for $0' for the Sports + News Plan opened a Google sign-in page asking for an email or phone (with a 'Create account' link), so the run stopped there.
“Sign in — to continue to YouTube — Email or phone — Create account”
Done
Find a human
YouTube's own Contact Us page only points to the Google-hosted Help Center and forums, but the YouTube TV page linked from the side menu shows a phone number and a live chat button.
“Call +1 833-389-2054 or chat now”
Done
Find the fine print
The Terms page's 'Paid Service Terms of Service' link was a placeholder, but its 'Paid Service Usage Rules' page states the refund rule for purchased content.
“if an item of purchased content becomes unavailable during the five year period from the purchase date, you may request a refund.”