Apps & Software, scanned 2026-11-03
wix.com
88/100
Grade B
cookie banner ×2
Done
Find a price
The Pricing link in the main menu opens the plans page, which lists a monthly price for each plan.
“Core — Engage your audience — 29$ per month.”
Done
Search for something
The site has no homepage search, but the Website templates page's search returned bakery templates for 'bakery'.
“Results found for : ‘bakery’ — Pastry Shop (Bright), Bakery Shop (Warm)”
Done
Start a purchase or sign-up
The plans page has no per-plan buttons, but its 'Start for Free' button opens the Wix sign-up page asking for an email; stopped there.
“Sign up — Continue with Google / Facebook / Apple — or Email [Continue with Email]”
Partly
Find a human
The Help Center's 'Contacting Wix Customer Care' article says chat, callback or email are offered, but 'Start a Chat' only returns to an AI 'Ask us anything' box; no direct contact method is given.
“Describe your issue in a chat to get help right away, 24/7. If needed, you can ask for a Customer Care Expert to step in. Then choose your preferred contact option - chat, phone, or email.”
Done
Find the fine print
The footer 'Terms of Use' page includes the refund terms for Premium Plans.
“you may provide notice of cancellation for any reason within fourteen (14) days of having first ordered or activated such Premium Plan (the “Refund Period”)… The Refund is applicable only to the initial purchase of a Premium Plan.”