Retail, scanned 2026-11-03

walgreens.com

64/100
Grade C
broken element ×3bot wall ×1
Download share card, wideDownload share card, tall
Done

Find a price

No prices on the homepage; the 'Cold, cough & flu relief' promo led to a category grid with product prices.
“Walgreens Maximum Strength Daytime and Nighttime Severe Cold & Flu Caplets - 48 ea — $21.99”
18/20 points in 2 actions, 2 lost to friction
broken element: Clicking the 'Shop' menu button did not open any menu
Partly

Search for something

Site search results pages rendered blank for two queries; reached a matching Toothpaste product listing only through the Shop menu as a workaround.
“Toothpaste | Walgreens — Walgreens 3-In-1 Travel Kit with Toothpaste, Mouthwash, and Travel Toothbrush - 1 ea $4.99”
6/20 points in 10 actions, 4 lost to friction
broken element: Search results page for 'allergy relief' rendered blank (header and footer only, no results)
Blocked

Start a purchase or sign-up

Added an item to the cart, but opening the cart returned an Akamai 'Access Denied' page to the automated browser.
0/20 points in 5 actions
broken element: 'Add for Pickup' button in the add-to-cart dialog is covered by the tab panel, so clicking it by its accessible name fails; had to click by screen position
bot wall: Akamai 'Access Denied' page when opening the cart
Done

Find a human

The footer 'Contact Us' link leads to a page with a toll-free phone number and a live chat button.
“Call Us Toll Free 1-800-WALGREENS 1-800-925-4733; Need help? Chat now”
20/20 points in 1 actions
Done

Find the fine print

The footer 'Returns' link leads to a Returns Help page stating a 30-day return window.
“Eligible items purchased at Walgreens or on Walgreens.com may be returned or exchanged at any Walgreens store within 30 days of purchase date”
20/20 points in 1 actions