Apps & Software, scanned 2026-11-03

vercel.com

97/100
Grade A
login wall ×1
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Done

Find a price

The Pricing link in the main navigation opens a plans page with monthly prices.
“Pro Popular $20 /mo.; Hobby $0 /mo.”
20/20 points in 1 actions
Done

Search for something

The marketing site has no search box; the Docs search command menu found the custom-domain guide for 'custom domains'.
“Adding & Configuring a Custom Domain (vercel.com/docs/domains/working-with-domains/add-a-domain)”
20/20 points in 4 actions
Done

Start a purchase or sign-up

From Pricing, the Pro plan's 'Start a free trial' opens the sign-up page, which asks the visitor to continue with an account provider or email.
“Your first deploy is just a sign-up away. — Continue with Google / GitHub / Apple / Continue with Email (vercel.com/signup?plan=pro)”
20/20 points in 2 actions
Done

Find a human

The footer Help page offers support chat only after logging in; a linked guide lists a billing support email for visitors without an account.
“Billing — If you are unable to log in or you do not have a Vercel account … please email billing@vercel.com”
17/20 points in 2 actions, 3 lost to friction
login wall: Help page's support chat requires logging in to a Vercel account
Done

Find the fine print

The footer Terms of Service link opens the terms, which state that fees are non-refundable.
“All fees are non-refundable, except as expressly stated otherwise in this Agreement or required by applicable law.”
20/20 points in 1 actions