Money, scanned 2026-11-04
venmo.com
99/100
Grade A
cookie banner ×1
Done
Find a price
The 'Our fees' footer link opens a fee table with exact rates.
“There’s a 3.00% fee for sending money to a Venmo account or U.S. PayPal account using your credit card.”
Done
Search for something
The homepage has no search, but the Help Center link leads to a labeled search box that returned relevant articles.
“Search results for "instant transfer": 'Instant Bank Transfer FAQ — Move your money from your Venmo account to a bank or card in 30 minutes or less, for a small fee.'”
Done
Start a purchase or sign-up
Sign up led through an account-type choice to the first personal-details step; stopped there.
“Enter your phone number — We’ll text you a code so we can confirm that it’s you.”
Done
Find a human
The footer 'Contact us' link opens a contact page listing a support phone number and in-app chat hours.
“General Support: (855) 812-4430 Every day from 8 AM - 8 PM CT”
Done
Find the fine print
No refund policy is linked from the homepage, but a Help Center search for 'cancel payment' found the payment cancellation policy.
“When you send a payment on Venmo, the money will be sent to the recipient right away. There isn't a way to cancel a payment once it's sent.”