Food, scanned 2026-11-03
sweetgreen.com
89/100
Grade B
cookie banner ×5login wall ×1unlabeled controls ×1other ×1
Done
Find a price
The main-site menu lists no prices; after Order and a ZIP search for a pickup location, the order site's Most Popular section shows a price for each bowl
“Harvest Bowl ... $14.95; Hot Honey Chicken ... $16.45 (Penn Plaza pickup)”
Done
Search for something
The site has no search box; the main-site menu has no product links, but Order > Menu (after picking a pickup location by ZIP) reached the Kale Caesar product page
“Kale Caesar — Antibiotic-free roasted chicken, parmesan crisps, ... caesar dressing; Continue $12.95”
Done
Start a purchase or sign-up
After picking a pickup location by ZIP, a Harvest Bowl went into the bag and 'Continue to checkout' opened a sign-in step asking for an email, with no guest option; stopped there
“Your greens are getting closer — Sign in or create an account — Email Address (bag: Harvest Bowl $14.95)”
Done
Find a human
'Contact us' opens only an AI chat assistant; the only human contact found was a support email in the Terms of Use
“If you have any questions, complaints or claims with respect to the Services, please contact us at: Sweetgreen, 3102 West 36th Street, Los Angeles, CA 90018, Attn: Support, or email hello@sweetgreen.com”
Done
Find the fine print
The footer's Terms of Use page has a Refunds section for orders
“Refunds. Except as approved by Sweetgreen in its sole discretion, all fees paid are non-refundable.”