Apps & Software, scanned 2026-11-03
stripe.com
87/100
Grade B
login wall ×1
Done
Find a price
The Pricing link in the main navigation opens the pricing page with the standard card processing fee.
“2.9% + 30¢ per successful transaction for domestic cards”
Done
Search for something
The marketing site has no search box; the developer docs search found the Subscriptions guide for 'subscriptions'.
“Subscriptions | Stripe Documentation (docs.stripe.com/subscriptions) — Build and manage recurring billing integrations with Stripe Billing.”
Done
Start a purchase or sign-up
From Pricing, Get started opens the account sign-up form asking for email, name and password (whose field is exposed with the internal name 'register-password-input-with-description').
“Create your Stripe account — Email, Full name, Password, Country, Create account (dashboard.stripe.com/register)”
Partly
Find a human
Footer 'Get support' leads to Stripe Support, but live human support requires signing in; logged out, only an AI assistant and help articles are offered.
“Contact support — Have a Stripe account? Sign in to get live support. (support.stripe.com/contact)”
Done
Find the fine print
The Pricing page's FAQ 'Are there additional fees for refunds?' states Stripe's refund fee policy.
“For all other payment methods, there are no fees for issuing refunds. The payment processing, Connect and currency conversion fees from the original transaction are not returned.”