Apps & Software, scanned 2026-11-03

squarespace.com

76/100
Grade B
pop-up ×2unlabeled controls ×2bot wall ×1
Download share card, wideDownload share card, tall
Done

Find a price

A Pricing link on the homepage (not in the top navigation's visible buttons) opens the plans page with monthly prices billed annually.
“Basic $19 /mo; Core $29 /mo; Plus $49 /mo; Advanced $99 /mo (Pay annually)”
20/20 points in 1 actions
Done

Search for something

There is no site-wide search; the Templates link opens an onboarding overlay (not marked as a dialog) whose 'Search for your site topic' box leads to a filtered list of photography templates.
“Photography Website Templates — 'Remove Photography filter' (squarespace.com/templates/browse/topic/photography)”
18.5/20 points in 5 actions, 1.5 lost to friction
pop-up: Templates link opens a full-page 'What's your site about?' onboarding overlay that is not marked as a dialog
Done

Start a purchase or sign-up

A plan's Get started leads through an onboarding overlay and template picker; 'Start With This Design' opens a Create Your Account screen that is visible but missing from the accessibility tree.
“Create Your Account — Continue with Google / Continue with Email / More options (seen in screenshot on squarespace.com/templates/altaloma-fluid-demo)”
17/20 points in 5 actions, 3 lost to friction
pop-up: Plan 'Get started' opens a full-page 'What's your site about?' onboarding overlay that is not marked as a dialog
unlabeled controls: 'Create Your Account' sign-up screen (Continue with Google / Email) is visible on screen but missing from the accessibility tree (likely an iframe)
Blocked

Find a human

The Help Center's Contact Us request form was stopped by a Cloudflare security verification page; the only other option, the chat widget (not in the accessibility tree), opens an AI bot.
0/20 points in 6 actions
bot wall: Help Center 'Contact Us' request form shows a Cloudflare 'Performing security verification' page that never clears
unlabeled controls: Chat launcher button (bottom right) is visible on screen but missing from the accessibility tree; 'Skip To Chat' did nothing
Done

Find the fine print

The Pricing page FAQ 'Can I change or cancel my Squarespace plan later?' states the cancellation policy.
“You can upgrade, downgrade, or cancel your plan at any time. Changes take effect at the end of your current billing cycle, and if you cancel, your service will continue through the period you've already paid for.”
20/20 points in 2 actions