Fashion, scanned 2026-11-03

skims.com

82/100
Grade B
cookie banner ×5slow page ×1broken element ×1
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Done

Find a price

Prices shown on the Best Sellers grid, one click from the homepage
“COTTON JERSEY long sleeve t-shirt $58 on /collections/best-sellers”
19/20 points in 2 actions, 1 lost to friction
cookie banner: Cookie/privacy banner on load; closed it
Partly

Search for something

Typed search results never loaded; reached matching products only via a preset 'Bodysuits' link in the search panel, which opens a collection page
“/collections/bodysuits — FITS EVERYBODY LACE cami bodysuit $64”
6/20 points in 5 actions, 4 lost to friction
cookie banner: Cookie/privacy banner on load; closed it
slow page: Search results page stuck on loading placeholders for over 20 seconds
broken element: Search results for 'bodysuit' never loaded (only loading placeholders, also after a reload), and typing gave no live suggestions
Done

Start a purchase or sign-up

Added a long-sleeve T-shirt to the bag and reached checkout, which asks for email and shipping address; stopped there
“checkout.skims.com: heading 'SKIMS Checkout' with 'Contact' textbox 'Email'”
19/20 points in 6 actions, 1 lost to friction
cookie banner: Cookie/privacy banner on load; closed it
Done

Find a human

Footer Contact Us page lists a support email, live chat and text support
“Email Us 24/7 — help@skims.com / 'Chat With Us'”
19/20 points in 2 actions, 1 lost to friction
cookie banner: Cookie/privacy banner on load; closed it
Done

Find the fine print

Footer Return Center page states the return window
“You can make a return within 30 days of placing your order for a store credit or refund.”
19/20 points in 2 actions, 1 lost to friction
cookie banner: Cookie/privacy banner on load; closed it