Subscriptions, scanned 2026-11-03

peacocktv.com

67/100
Grade C
broken element ×1login wall ×1
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Done

Find a price

Plan prices are listed on the Peacock homepage under 'Pick a Plan'.
“Premium (MOST POPULAR) — $12.99/month; Select $8.99/month; Premium Plus $19.99/month”
20/20 points in 0 actions
Done

Search for something

There is no search for logged-out visitors; a footer show link opened The Traitors page.
“Watch The Traitors: New Blood (2026) | Peacock — heading 'The Traitors: New Blood'”
20/20 points in 1 actions
Failed

Start a purchase or sign-up

Every plan and bundle 'Start Now' button returned 'Something went wrong, try again later.', so sign-up never opened.
0/20 points in 8 actions
broken element: Premium 'Start Now' showed 'Something went wrong, try again later.'
Partly

Find a human

The Help Center's 'Get in Touch' flow offers email and live chat only after signing in; no phone number is listed.
“Sign in and use the Get in Touch page to send an email message or chat with a live agent from 9:00 AM to 1:00 AM ET.”
7/20 points in 6 actions, 3 lost to friction
login wall: Help Center 'Get in Touch' email and live chat require signing in; no phone number is offered
Done

Find the fine print

The footer Help link's top query 'How do I cancel my Peacock subscription' leads to the cancellation article, which states the no-refund rule.
“No refunds or credits will be issued, unless required by law for any prior payments made when you cancel (or downgrade) a Peacock Premium or Peacock Premium Plus plan.”
20/20 points in 3 actions