Apps & Software, scanned 2026-11-02

notion.com

85/100
Grade B
unlabeled controls ×2other ×1broken element ×1
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Done

Find a price

The Pricing link in the main navigation opens a plans page listing per-member prices.
“Plus: $10 per member / month; Business: $20 per member / month”
20/20 points in 1 actions
Done

Search for something

Resources > Templates has a search box; searching 'meeting notes' returned matching templates.
“Results for meeting notes — 100+ templates: Meeting notes, Team Meeting Notes, Marketing meeting notes”
20/20 points in 3 actions
Done

Start a purchase or sign-up

Picking the Plus plan's 'Get started' on the pricing page opened the account sign-up page, which asks for an email.
“Create your Notion account — Work email”
20/20 points in 2 actions
Partly

Find a human

The Help Center's 'Get in touch' opens an AI chatbot; the only human contact found was the 'Contact our Sales Team' form behind 'Request a demo'.
“Contact our Sales Team – Notion: What's your work email?”
8/20 points in 3 actions, 2 lost to friction
unlabeled controls: The 'Chat with Notion Support' widget opened by 'Get in touch' is visible on screen but missing from the accessibility tree
other: 'Get in touch' opens an AI-powered chatbot rather than a human contact option
Done

Find the fine print

The footer terms link led off-site, but the Help Center search for 'refund' found the refund policy article with a clear window.
“we can process a refund if you contact us within three days of the date your invoice is issued for monthly billing, or within 30 days ... for annual billing”
16.5/20 points in 5 actions, 3.5 lost to friction
broken element: Footer 'Terms & privacy' lands on a 'Continue to external site' interstitial that never redirects; the terms live on notion.site, off the scanned domain
unlabeled controls: Help search result links have no accessible name (link wraps a heading but exposes no name); clicked by text