Fashion, scanned 2026-11-02

nike.com

79/100
Grade B
slow page ×2other ×1broken element ×1
Download share card, wideDownload share card, tall
Done

Find a price

Prices shown on the Best Sellers product grid, one click from the homepage
“Nike Moon Shoe, Women's Shoes — $105 on /w/best-76m50”
19/20 points in 1 actions, 1 lost to friction
slow page: Best Sellers product grid (and prices) was not in the page yet when navigation settled; appeared a few seconds later
Done

Search for something

Site search returned a results page full of matching Air Force 1 shoes
“Search results for air force 1 — Nike Air Force 1 '07, Men's Shoes”
20/20 points in 1 actions
Failed

Start a purchase or sign-up

Add to Bag never put the item in the bag, so Checkout stayed disabled; no error was shown
0/20 points in 9 actions
other: Product card links are covered by an overlay link, so clicking the named title/image link fails (pointer intercepted); clicked the card by position instead
slow page: Add to Bag took 10+ seconds with no feedback; button stayed disabled until the bag confirmation appeared
broken element: Add to Bag showed a 'View Bag' link but the bag stayed empty (0 items, Checkout disabled); a second attempt silently did nothing. No error or bot message was shown
Done

Find a human

Help link in the header leads to a Customer Service page with a phone number and live chat
“Call Us 1-800-806-6453, 4 am - 11 pm PT 7 days a week; Chat with Us”
20/20 points in 1 actions
Done

Find the fine print

Help page links straight to the return policy, which states a 60-day window
“You can return or exchange most Nike purchases for any reason within 60 days.”
20/20 points in 2 actions