Electronics, scanned 2026-11-03

logitech.com

93/100
Grade A
unlabeled controls ×1pop-up ×2
Download share card, wideDownload share card, tall
Done

Find a price

The homepage hero's Buy Now link opens the MX Master 4 product page with its price.
“MX Master 4 Special Edition — High-performance Wireless Mouse with haptic feedback $119.99”
20/20 points in 1 actions
Done

Search for something

Site search for 'MX Keys' returned a results page listing the MX Keys keyboards, after the search field had to be clicked by position.
“Search results for MX Keys: MX Keys S, MX Keys Mini for Mac, MX Keys Mini”
15.5/20 points in 3 actions, 4.5 lost to friction
unlabeled controls: The 'Search' button didn't open search; the visible search field had to be clicked by coordinates
Done

Start a purchase or sign-up

Added the MX Master 4 to the cart and reached the checkout page after dismissing an email popup and a free-gift interstitial.
“Checkout — Order Summary: MX Master 4 Special Edition, Items total $119.99”
17/20 points in 7 actions, 3 lost to friction
pop-up: 15% off email-capture popup appeared over the cart drawer and blocked the Checkout button
pop-up: 'Free gift with purchase' interstitial dialog before checkout
Done

Find a human

The Support link leads to Logitech's support site, which offers 24/7 chat and a phone-numbers page listing the US support line.
“Logitech E-Commerce and Product Support: (Toll Free) +1 866-632-5644 Monday - Friday: 9:00 a.m. - 9:00 p.m. Eastern Time”
20/20 points in 2 actions
Done

Find the fine print

The footer's Returns & Cancellations link opens the Order FAQs, which state the 30-day return policy and the refund timing.
“we extended our normal 30-day return policy … Your refund credit will appear on your account within 7 business days of us receiving your returned product.”
20/20 points in 1 actions