Insurance & Health, scanned 2026-11-04

lemonade.com

99/100
Grade A
other ×2
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Done

Find a price

The homepage lists a starting monthly price for each product, with Renters from $5/mo.
“Renters — Coverage for your stuff, in and out of your home — From $5/mo”
20/20 points in 0 actions
Done

Search for something

There is no site search; the header navigation's Pet link opens the Pet insurance product page.
“Pet Insurance for Dogs & Cats by Lemonade”
19.5/20 points in 1 actions, 0.5 lost to friction
other: No site search on the homepage; navigation used instead
Done

Start a purchase or sign-up

Check our Prices opens a quote chat; after choosing Renters it asks for your first and last name, where the run stopped without entering anything.
“About you — Welcome to Lemonade! Let's start with your name — First name / Last name”
19.5/20 points in 5 actions, 0.5 lost to friction
other: Quote chat renders as an overlay of nested 'grid' elements not marked as a dialog
Done

Find a human

The homepage footer lists a support email address.
“help@lemonade.com”
20/20 points in 0 actions
Done

Find the fine print

The footer FAQ page explains cancellation: policies can be cancelled anytime with a refund for the unused period.
“you can always cancel your policy and get a refund for the remainder of the period you've paid for.”
20/20 points in 1 actions