Fashion, scanned 2026-11-03

jcrew.com

80/100
Grade B
unlabeled controls ×2broken element ×1
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Done

Find a price

Prices shown on the Men's New Arrivals grid, one click from the homepage
“1983 oxford shirt in cotton $148 on /plp/mens/features/new-arrivals”
20/20 points in 1 actions
Done

Search for something

Site search returned 24 matching items for oxford shirt
“24 Items — Broken-in organic cotton oxford shirt $98”
20/20 points in 1 actions
Failed

Start a purchase or sign-up

Every add-to-bag attempt failed with 'this item cannot be added to your bag at the moment', so checkout could not be reached
0/20 points in 15 actions
unlabeled controls: Product tiles on the listing page have no link in the accessibility tree; the product name is plain text, so the product page could only be opened by clicking screen coordinates
unlabeled controls: The add-to-bag button next to the size picker has no accessible name (and no visible text in the render); had to click it by screen coordinates
broken element: Add to bag failed on two different in-stock products and three sizes with 'We're sorry, this item cannot be added to your bag at the moment. Please try again later.'
Done

Find a human

Contact Us link on the homepage leads to a phone number and live chat
“9am-9pm ET, seven days a week at 800 562 0258. / Live Chat — 'Open live chat'”
20/20 points in 1 actions
Done

Find the fine print

Returns & Exchanges page linked from the homepage footer states the return window
“a full refund or free exchange which are requested within 30 days of original purchase and include proof of purchase”
20/20 points in 1 actions