Apps & Software, scanned 2026-11-02

hellofresh.com

80/100
Grade B
other ×1
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Failed

Find a price

No price is shown anywhere before entering a delivery zip code; the plans page, FAQ and help search revealed no prices.
0/20 points in 6 actions
other: Every 'See Pricing & Plans' / 'Our Plans' link leads to a page that requires a zip code before any price is shown
Done

Search for something

The site has no search box, but Recipes > Chicken Recipes navigation led to a specific recipe page in 3 clicks.
“Creamy Lemon-Garlic Chicken Linguine Recipe | HelloFresh”
20/20 points in 3 actions
Done

Start a purchase or sign-up

One click on 'See Pricing & Plans' opened the sign-up flow, whose first step asks for a delivery zip code, so the run stopped there.
“Checkout progress: Your profile / Checkout / Pick Meals — 'Let's bring the flavor home! Just enter your zip code'”
20/20 points in 1 actions
Done

Find a human

Help Center & FAQ in the footer leads to a Contact Us page with live chat and a phone number.
“Call our team: 1 (646) 846-3663; Ask any question: Chat now”
20/20 points in 2 actions
Done

Find the fine print

The footer Terms and Conditions page states the cancellation procedure, including a 5-day order lock before delivery.
“the ability to change an order locks on a rolling basis five days prior to your scheduled delivery date”
20/20 points in 1 actions