Apps & Software, scanned 2026-11-03

duolingo.com

59/100
Grade D
unlabeled controls ×3
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Failed

Find a price

No price for Super Duolingo is shown to logged-out visitors: the Super page, Help Center FAQ and gift page omit it, the free trial asks for age first, and gift checkout asks for personal details with the total shown as '----'.
0/20 points in 11 actions
unlabeled controls: 'Start my 1 week free' opens a 'How old are you?' sign-up modal that is visible on screen but missing from the accessibility tree
unlabeled controls: Help Center FAQ questions are plain text with no link or button role; clicked by text
Done

Search for something

There is no site search; the homepage's course navigation links straight to the Spanish course page.
“Learn Spanish in just 5 minutes a day. For free. (duolingo.com/course/es/en/Learn-Spanish)”
20/20 points in 1 actions
Failed

Start a purchase or sign-up

Homepage 'Get started' leads into a long onboarding quiz (course, how you heard, reason, level, daily goal, starting point, motivation) that had not reached account creation or a plan choice within 15 actions.
0/20 points in 15 actions
Done

Find a human

Footer 'Duolingo FAQs' opens the Help Center, whose 'Send Feedback' link leads to a support request form (its text fields have no accessible names).
“Describe your issue — Your Email Address *, Subject *, Description *, Type of issue *, Submit (duolingo.com/help/support-request)”
20/20 points in 2 actions
Done

Find the fine print

The Help Center FAQ 'How do I request a refund?' (plain text, not a link or button) states the refund policy.
“Generally, all charges for in-app purchases are nonrefundable, and there are no refunds or credits for partially used periods.”
18.5/20 points in 2 actions, 1.5 lost to friction
unlabeled controls: Help Center FAQ questions are plain text with no link or button role; clicked by text