Subscriptions, scanned 2026-11-03

disneyplus.com

91/100
Grade A
pop-up ×5broken element ×1
Download share card, wideDownload share card, tall
Done

Find a price

Bundle prices are listed on the Disney+ homepage once the promo overlay is closed.
“Popular — Starting at $11.99/mo.** (Disney+ and Hulu); **Cost for 6 months: $71.94, then renews to monthly plan at $12.99/month.”
18.5/20 points in 1 actions, 1.5 lost to friction
pop-up: HBO Max bundle promo overlay on load, not marked as a dialog
Done

Search for something

There is no search for logged-out visitors; a homepage title link opened the Toy Story 5 page.
“Toy Story 5 | Watch on Disney+ — 2026 • 1h 47m Action and Adventure, Comedy, Animation”
18.5/20 points in 2 actions, 1.5 lost to friction
pop-up: HBO Max bundle promo modal on load
Done

Start a purchase or sign-up

Selecting the Disney+, Hulu Bundle and the monthly billing option opened the sign-up page, which asks for an email.
“Sign Up | Disney+ — Enter your email to continue (identity/sign-up/enter-email)”
18.5/20 points in 4 actions, 1.5 lost to friction
pop-up: HBO Max bundle promo modal on load
Done

Find a human

Footer Help Center → Get in touch → a topic revealed a phone number and live chat.
“Call Disney+ — 888-905-7888; Chat with Disney+”
18.5/20 points in 5 actions, 1.5 lost to friction
pop-up: HBO Max bundle promo modal on load
Done

Find the fine print

Help Center → Account & Billing → 'How to cancel Disney+' states the cancellation rule (Help Center search didn't submit).
“Disney+ subscribers are able to cancel their subscription at any time, effective at the end of their current subscription term.”
16.5/20 points in 6 actions, 3.5 lost to friction
pop-up: HBO Max bundle promo modal on load
broken element: Help Center search box didn't submit on Enter (no results page)