Learning & Media, scanned 2026-11-04

coursera.org

90/100
Grade A
other ×1
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Done

Find a price

Coursera Plus page, linked from the homepage, shows the annual and monthly prices.
“Coursera Plus Annual now $399 $239 (less than $20 per month, billed annually); or $59/month after a 7-day free trial”
20/20 points in 1 actions
Done

Search for something

Site search for 'machine learning' returned a results page of matching courses.
“Results for "machine learning" — Machine Learning Specialization”
20/20 points in 1 actions
Done

Start a purchase or sign-up

Coursera Plus page 'Save now' on the annual plan opened the sign-up modal, which asks for an email, so the run stopped there.
“Log in or create account — Email — Continue”
20/20 points in 2 actions
Partly

Find a human

The Contact page sends learners to an off-site help center (which loaded blank); the only email addresses on coursera.org are for privacy and press inquiries.
“contact us at privacy@coursera.org ... should be emailed to press@coursera.org”
9.5/20 points in 3 actions, 0.5 lost to friction
other: Learner Help Center link leaves coursera.org for coursera.support and rendered a blank page
Done

Find the fine print

The footer 'Terms' page includes the Refund and Cancellation Policy with concrete refund windows.
“For Coursera Plus Annual, Coursera offers a 14-day refund period.”
20/20 points in 1 actions