Money, scanned 2026-11-04

chase.com

69/100
Grade C
cookie banner ×1bot wall ×1
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Done

Find a price

The homepage's Chase Total Checking promo leads to the product page that states its monthly fee.
“Chase Total Checking: $15 or $0 Monthly Service Fee”
20/20 points in 1 actions
Done

Search for something

The header Search opens a labeled search box; 'sapphire preferred' returned the card's product page first.
“Your search matched 1033 pages. 1. Sapphire Preferred | Credit Cards | Chase.com”
20/20 points in 2 actions
Blocked

Start a purchase or sign-up

Both the checking 'Open account' and credit card 'Apply Now' buttons redirected to a 'System Requirements' page instead of opening the application.
0/20 points in 7 actions
cookie banner: Cookie notice overlay
bot wall: Every application link (checking 'Open account', credit card 'Apply Now') redirects to a System Requirements page instead of the application
Done

Find a human

The header Customer service menu's 'See help options' page lists phone numbers for each product.
“Call Chase Customer Service: 1-800-935-9935”
20/20 points in 2 actions
Partly

Find the fine print

The deposit agreement sits behind a ZIP code form, so the closest policy found by site search was the credit card billing dispute page.
“Is the charge still pending? For credit card charges, please wait 1-3 business days until they post. Pending debit card charges may be disputed by calling 1-866-564-2262.”
9/20 points in 8 actions, 1 lost to friction