Apps & Software, scanned 2026-11-03

calendly.com

95/100
Grade A
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Done

Find a price

The Pricing link in the top navigation opens the plans page, which lists per-seat monthly prices.
“Standard Plus — $18 /seat/mo”
19/20 points in 2 actions, 1 lost to friction
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Done

Search for something

The homepage has no search, but the footer's Help center search listed 'How to connect your Google Calendar' as the first result for 'connect google calendar'.
“How to connect your Google Calendar — Help Center / Integrations / Calendars”
19/20 points in 4 actions, 1 lost to friction
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Done

Start a purchase or sign-up

The Standard plan's 'Get started' on the pricing page opened a 'Create a free account' sign-up dialog asking for an email; stopped there.
“Create a free account — No credit card required. Upgrade anytime. Email address [Continue with email]”
19/20 points in 3 actions, 1 lost to friction
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Done

Find a human

The footer 'Contact support' link opens a page with an 'Open chat' button and an email support ticket form.
“Create a ticket via email — Prefer not to use chat or still need help? Fill out the form below and our team will follow up via email. Email / Subject / Description / Issue type [Submit]”
19/20 points in 2 actions, 1 lost to friction
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Done

Find the fine print

The footer 'Legal' page links to the Customer Terms and Conditions, which state that fees are non-refundable.
“You understand that all Fees are non-cancellable and non-refundable and must be paid without offset or deduction of any kind.”
19/20 points in 3 actions, 1 lost to friction
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