Money, scanned 2026-11-04
bankofamerica.com
89/100
Grade B
cookie banner ×5pop-up ×1broken element ×1
Done
Find a price
The homepage card lineup shows each card's annual fee right on the page.
“Customized Cash Rewards — No annual fee. $200 online bonus offer”
Done
Search for something
The header search box shows a results panel with a top result and links to the Savings & CDs product pages.
“Top result for: savings account — Personal accounts: Checking, Savings & CDs …; Other search results: 'Savings account vs CD (Certificate of Deposit): Which should I choose'”
Done
Start a purchase or sign-up
The homepage 'Apply now' link opened the credit card application; stopped at step 1, which asks for SSN and mobile number.
“Personal Step 1 of 4 — Let's find your information to prefill your application: Social Security number (last 4 digits) *, Mobile number *”
Done
Find a human
The homepage 'Contact us' link leads to topic pages; Checking & savings lists a phone number and hours.
“Call us — General account information: 800.432.1000, Mon–Fri 8 a.m.-11 p.m. ET Sat–Sun 8 a.m.-8 p.m. ET”
Done
Find the fine print
Site search for 'close account' shows the account closure FAQ inline; the linked FAQ page itself was blocked by a mandatory ZIP code pop-up.
“If your account has a negative balance, you'll need to pay it in full or talk to us before we can officially close it.”