Learning & Media, scanned 2026-11-04

babbel.com

67/100
Grade C
broken element ×1slow page ×1other ×1bot wall ×1
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Done

Find a price

The footer 'Prices' link opens a prices page listing the individual plans with exact prices.
“12 months — $8.95/mo ... current price: $107.40 Charged every 12 months; Lifetime — $299.99 One-time payment!”
20/20 points in 1 actions
Done

Search for something

Babbel has no site search; after the language picker's 'More' link opened a blank onboarding page, the footer 'Courses' list led to the Portuguese course page.
“Learn Portuguese Online with Babbel's Fun, Effective Lessons”
18/20 points in 3 actions, 2 lost to friction
broken element: Language 'More' link opens start.babbel.com onboarding, which rendered a blank page
Partly

Start a purchase or sign-up

Picking the Lifetime plan on the prices page started a long onboarding quiz (language, reason, level, goal, time, learning partner) that then asked for the visitor's age before reaching checkout, so the run stopped there.
“How old are you? — 13-17 / 18-24 / 25-34 ... (URL return_to=checkout.babbel.com/?offer_id=standard_lifetime)”
8.5/20 points in 8 actions, 1.5 lost to friction
slow page: Onboarding step took several seconds to advance after choosing a language
other: Choosing a plan starts a 7-step onboarding quiz before checkout; it asks for age, so the run stopped there
Blocked

Find a human

The homepage footer 'Contact Us' link leads to support.babbel.com, which showed a Cloudflare 'Performing security verification' bot check that never cleared.
0/20 points in 3 actions
bot wall: support.babbel.com 'Contact Us' page shows Cloudflare 'Performing security verification' that never cleared
Done

Find the fine print

The footer 'Terms & Conditions' page states the cancellation and refund terms for paid subscriptions.
“terminated by Babbel or by you at any time ... with forty-eight (48) hours' prior written notice for Paid Services other than Virtual Classroom Services ... Babbel is not obligated to provide you with a pro-rata refund”
20/20 points in 1 actions