Apps & Software, scanned 2026-11-03

asana.com

86/100
Grade B
broken element ×2
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Done

Find a price

The Pricing link in the top navigation opens the plans page listing per-user prices.
“Starter — $10.99 Per user, per month billed annually”
20/20 points in 1 actions
Done

Search for something

The site has no search box and the Help Center loaded blank, but Learning & support > Templates led to the Campaign management template page.
“Campaign management template — Manage campaigns in a central hub to maximize impact”
18/20 points in 6 actions, 2 lost to friction
broken element: Help Center (help.asana.com) stayed a blank white page for over 40 seconds
Done

Start a purchase or sign-up

The Starter plan's 'Purchase now' on the pricing page opened a 'Get Asana Starter' sign-up modal asking for a work email; stopped there.
“Get Asana Starter — Please use your work email address… [name@company.com] [Sign up]”
20/20 points in 2 actions
Partly

Find a human

'Get support' leads to a Help Center that loads blank; the only working contact is the Contact sales form, which says product support is handled in the Help Center.
“Talk with an Asana expert — Simply submit the contact form and our sales team will get in touch within a business day… For product or billing support, visit our Help Center.”
8/20 points in 3 actions, 2 lost to friction
broken element: Help Center (help.asana.com, reached via 'Get support') renders a blank page; its own scripts fail to load with HTTP 400
Done

Find the fine print

The footer 'Terms' link leads to a legal index; its Subscriber Terms state the payment and refund rules.
“4.1 Payment… Amounts due are payable in the currency set forth in the applicable invoice and are non-cancelable and non-refundable unless otherwise provided in this Agreement.”
20/20 points in 4 actions