Money, scanned 2026-11-04

americanexpress.com

100/100
Grade A
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Done

Find a price

Credit Cards from the homepage lists cards with their annual fees; the Platinum Card page confirms it.
“Platinum Card® — Annual Fee: $895”
20/20 points in 2 actions
Done

Search for something

The header search button opens a labeled search box; 'gold card' returned the Gold Card product page first.
“Search results: 'The American Express® Gold Card — Earn 4X Membership Rewards® points on Restaurants Worldwide…'”
20/20 points in 2 actions
Done

Start a purchase or sign-up

Credit Cards → 'Apply Now' for the Platinum Card opened the application; stopped at the first page, which asks for personal information.
“Platinum Card® - Provide Info: Personal Information — First Name, Middle Initial, Last Name, Date of Birth, Email Address”
20/20 points in 2 actions
Done

Find a human

Customer Service → Contact Us shows phone numbers by product; Personal Cards lists a 24/7 line.
“Personal Cards — Customer Service: 1-800-528-4800, 24/7”
20/20 points in 3 actions
Done

Find the fine print

Site search for 'cancel card' surfaced the savings account closure page, which states the closure rules.
“To close your account, it must have a balance of zero.”
20/20 points in 3 actions